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Team Leader- Operations (International)

         Thane      Dec 23 2016

Job Description

This role offers the potential for significant candidate and promotion for strong performer and will include but not be limited to the following; Independently managing a team. Appointment targets and delivery. Managing team performance through tracking and coaching Client coordination Controlling Attrition, Motivating the team members Identify areas of improvement and give constructive, direct feedback to CRE’s concerning communication and Selling Skills Coordinating with various departments for smooth operations The Candidate: As well as having an outgoing, professional personality and evidence of having built strong training skills in the past, you will also satisfy the following criteria as an absolute minimum: Prior Experience of Team Leader will be considered. Working knowledge of applicable customer contact systems (e.g. phone, email, and web) and MS Office Suite including MS Word, MS PowerPoint, MS Excel Process Improvement knowledge/analytical skills preferred Team-oriented, Self-motivated, Performance-oriented, People’s person Excellent communication skills Creative & Innovative, so as to come up with new ideas and initiatives on the floor Qualification: HSC/Graduation/ Post Graduation Experience: At least 12 months or above.