Job Description
Customer Service Executive ensure that the needs of customers are being satisfied. Their aim is to provide excellent customer service and to promote this idea throughout the organization they work for. a) providing help and advice to customers using your organization’s products or services; b) communicating courteously with customers by telephone and email for order verification/ Confirmation. c) solving customers' problems, which may be complex or long-standing problems. d) handling customer complaints or any major incidents. e) issuing refunds or compensation to customers; f) keeping accurate records of discussions or correspondence with customers.
Job Description
Key Responsibilities - Carrying out New Integration/Training activities at outlets at different outlets signed up by the sales teams Deploy and refresh marketing material Educate the merchant about...
Job Description
1. Identify & call shoppers that fit the clients’ specifications & assign them audits 2. Explain audit guidelines to shoppers & ensure they know what they have to do for each project. 3. Ensure ...
Job Description
Editors to ensure smooth, timely & error-free generation of high-quality mystery auditing reports within tight deadlines. - They review questionnaires submitted by the evaluators (mystery shoppers) a...
Job Description
• Develop objectives for the call centre’s day-to-day activities • Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) • Collect and analy...